FAQ
Things guests ask before they book.
What time is check-in and check-out?
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Check-in from 3:00 PM, check-out by 11:00 AM. The four-hour gap allows us to fully reset the property between back-to-back stays.
How far is the airport?
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Inverness Airport is just 15 minutes away by car via the A96 - ideal for early flights or late arrivals.
Is there secure parking?
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Yes - secure indoor parking is included for multiple vehicles, behind a gated entrance and peripheral wall.
Are pets allowed?
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Unfortunately we do not allow pets at Mardon.
Will I hear traffic from the A96?
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Being right on the A96 is what makes the location so convenient, but some guests do notice road and rail noise, particularly in the front-facing bedroom - it's a fair trade-off to weigh up, and we'd rather you know that going in.
What's the minimum stay?
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Two nights as standard. During off-season (February-April) we run a flexible 2-night offer with late check-in available on request.
Can I book the Main House and the Annex together?
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The Main House and Annexare booked as two separate units, each with their own private entrance, kitchen and bathroom - we don't offer them as a single combined booking.
How does cleaning work?
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A professional clean is included with every booking (~£140 per stay) so the home is fully reset for your arrival.
Are the calendars accurate?
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Yes - our calendar is automatically synced across all major booking platforms. No double bookings, ever.
What's your cancellation policy?
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Direct bookings: full refund up to 30 days before arrival; 50% refund up to 14 days before; non-refundable within 14 days. We recommend travel insurance.
Is a damage deposit required?
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Yes - a refundable damage deposit of £375 is collected by bank transfer 7 days before arrival and returned within 7 days of check-out subject to inspection.
How do I pay?
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Payment is taken before arrival by bank transfer. We'll send you clear instructions shortly after you book.
What are the check-in and check-out windows?
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Check-in is 15:00-18:00 and check-out is 10:00-11:00. Please let us know your ETA in advance. Photo ID and a credit card are required at check-in.
How many guests can stay?
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The Main House sleeps up to 5 guests and the Annex sleeps up to 3. Cots and extra beds are not available.
How many bedrooms are there?
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The Main House has 2 bedrooms (plus a sofa bed in the living room). The Annex has 1 bedroom (plus a sofa bed).
Does the property have a terrace?
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Yes - the Annex has access to a terrace with garden views. The Main House opens onto the private garden.
Are there quiet hours?
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Yes, quiet hours are 00:00-07:00 to respect neighbours. No parties or hen/stag events at any time.
Are children welcome?
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Children of any age are welcome. Guests under 18 must check in with a parent or official guardian.
What activities are nearby?
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A golf course within 3 km, plus tennis, squash and bowling nearby. Bicycle rental and car hire can be arranged on request (additional charge).
How far is Mardon from the centre of Inverness?
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Approximately 4.4 km from Inverness city centre - about 10-15 minutes by car via the A96.
What's the property's STL licence number?
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Mardon is a fully licensed Short-Term Let. Licence number: D, HI-50270-F.
What languages does the host speak?
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English.
A few terms explained
- STL Licence
- Short-Term Let Licence - the licence Scottish local authorities require for holiday rentals. Mardon's licence number is D, HI-50270-F.
- Self-catering
- A rental with its own kitchen, so you cook your own meals rather than relying on a restaurant or included catering.
- NC500
- The North Coast 500 - a 516-mile signposted driving route around the north of Scotland, starting and ending at Inverness Castle.
- A96
- The main road linking Inverness and Aberdeen. Mardon sits just off it, in Milton of Culloden.
- Direct booking
- Booking straight through this website rather than via Airbnb, Booking.com or Vrbo - it avoids the platform's service fee.
- Damage deposit
- A refundable amount held before arrival and returned after check-out, subject to a property inspection.